Frequently Asked
Questions About Our
Towing Services
Yes. Steve Venable Wrecker Service provides 24/7 emergency towing, including nights, weekends, and holidays.
We provide towing and roadside services throughout Forsyth County, including Winston-Salem, Kernersville, and Walkertown. Service is also available in surrounding areas such as Stokes County, Davie County, Davidson County, and Lexington, depending on the situation.
Response times vary based on factors such as time of day, traffic conditions, weather, and call volume. When you call, we’ll provide the best estimated arrival time available based on your location and situation.
We are equipped to tow light-duty and medium-duty vehicles. If you have a vehicle with special requirements, we recommend calling so we can confirm the best towing solution.
Yes. In addition to towing, we offer roadside assistance for common vehicle issues such as flat tires, dead batteries, fuel delivery, and lockouts. These services are designed to get you moving again as quickly as possible.
Yes. One passenger is permitted to ride in the tow truck, when conditions allow.
In many cases, yes. However, towing from garages or confined areas may be limited by clearance and access restrictions. Please call with details so we can determine the safest approach.
You’ll need to have the vehicle keys available at the time of service. We also recommend removing any personal valuables from the vehicle. Please note that tow trucks have limited storage space.
Pricing depends on several factors, including distance, vehicle type, location, weather conditions, and whether the vehicle has been involved in an accident. For accurate pricing, please call to discuss your specific situation.
Payment for services is typically required at the time assistance is provided. Coverage and reimbursement vary by insurance provider, so we recommend confirming details directly with your insurance company.
Yes. We provide both indoor and outdoor vehicle storage options, depending on availability and your needs.
